Shipping policy
Shipping Policy
Effective Date: 08/2023
This Shipping Policy outlines the details and procedures for shipping and delivery of our handmade tapestry clothing products. Please read this policy carefully before placing your order. By making a purchase on our website, you agree to the terms and conditions stated below.
1. Shipping Methods:
We offer various shipping methods to accommodate your preferences and location. During the checkout process, you will have the option to choose from available shipping methods with their respective delivery timeframes and costs.
2. Order Processing Time:
Once you place an order for our handmade tapestry clothing items, please allow 5-9 business days for us to craft and prepare your order for shipping. As each item is meticulously handmade, this processing time is necessary to ensure the quality and uniqueness of your product.
3. Shipping Timeframes:
The shipping timeframe for your order will depend on the shipping method you choose during checkout and your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
4. Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery time of your package.
5. Shipping Costs:
Shipping costs will be displayed during the checkout process based on the shipping method you select and your shipping address. The total shipping cost will be added to your order total.
6. International Shipping:
We offer international shipping to many countries worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's customs policies. We recommend checking with your local customs office for more information on potential charges before placing an order.
7. Shipping Address:
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or undeliverable addresses. If you need to update your shipping address after placing an order, please contact us immediately to see if it can be accommodated.
8. Shipping Delays:
While we strive to process and deliver orders promptly, unforeseen circumstances may cause shipping delays. If your order is experiencing a significant delay, please contact our customer support team for assistance.
9. Shipping Restrictions:
Some countries or regions may have shipping restrictions on certain products due to local laws and regulations. If we are unable to ship to your location, we will notify you promptly, and a full refund will be issued if applicable.
10. Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
If you have any questions or need further assistance regarding our Shipping Policy, please don't hesitate to contact us at support@noctrnvl.com
Thank you for shopping with Noctrnvl. We hope you enjoy your handmade tapestry clothing!
Sincerely,
Noctrnvl
Effective Date: 08/2023
This Shipping Policy outlines the details and procedures for shipping and delivery of our handmade tapestry clothing products. Please read this policy carefully before placing your order. By making a purchase on our website, you agree to the terms and conditions stated below.
1. Shipping Methods:
We offer various shipping methods to accommodate your preferences and location. During the checkout process, you will have the option to choose from available shipping methods with their respective delivery timeframes and costs.
2. Order Processing Time:
Once you place an order for our handmade tapestry clothing items, please allow 5-9 business days for us to craft and prepare your order for shipping. As each item is meticulously handmade, this processing time is necessary to ensure the quality and uniqueness of your product.
3. Shipping Timeframes:
The shipping timeframe for your order will depend on the shipping method you choose during checkout and your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
4. Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery time of your package.
5. Shipping Costs:
Shipping costs will be displayed during the checkout process based on the shipping method you select and your shipping address. The total shipping cost will be added to your order total.
6. International Shipping:
We offer international shipping to many countries worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's customs policies. We recommend checking with your local customs office for more information on potential charges before placing an order.
7. Shipping Address:
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or undeliverable addresses. If you need to update your shipping address after placing an order, please contact us immediately to see if it can be accommodated.
8. Shipping Delays:
While we strive to process and deliver orders promptly, unforeseen circumstances may cause shipping delays. If your order is experiencing a significant delay, please contact our customer support team for assistance.
9. Shipping Restrictions:
Some countries or regions may have shipping restrictions on certain products due to local laws and regulations. If we are unable to ship to your location, we will notify you promptly, and a full refund will be issued if applicable.
10. Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
If you have any questions or need further assistance regarding our Shipping Policy, please don't hesitate to contact us at support@noctrnvl.com
Thank you for shopping with Noctrnvl. We hope you enjoy your handmade tapestry clothing!
Sincerely,
Noctrnvl